Easily Calculate NPS® Results

Track your NPS with MightyForms. Automatically survey your clients and calculate your Net Promoter Score®.

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NPS Formula - Mightyforms

How to Calculate NPS

NPS or Net Promoter Score is calculated based on the results of a one-question survey:
How likely are you to recommend [your business] to a friend or colleague?

Ask your audience that question and sift the results by categorizing them by:

▶ Detractors: those that answered between 0 and 6
▶ Passives or Neutrals: are those that answered between 7 and 8
▶ Promoters: those that answered between 9 and 10

You can calculate your NPS with MightyForms automatically. Your Form Reports include the results of the NPS formula:
NPS = %Promoters - % Defectors

What is a good NPS

An NPS score is considered one of the most efficient ways to track your business’s well-being.

Scores above 0 are already considered good but definitely aim to reach the 20-threshold. Usually, this means that your customers are happy and very likely to recommend your business to others.

Want to send an NPS survey and get your scores automatically? MightyForms makes it easy to share your NPS survey with your audience.

Customize a landing page with a unique URL, share on social media, email, or pop-up button.

Email NPS Survey automation MightyForms

Automate NPS surveys

Save time and money and make your NPS survey process completely automated.

Every NPS survey form you create with MightyForms generates a unique HTML code that you can embed anywhere, even an email. Capture more responses with an interactive web form embedded into your email campaigns.

Integrate with over 3,000+ apps to speed up your workflow even for abandoned forms. MightyForms’s Abandoned Form Recovery tool lets you track answers even from unsubmitted forms, so you never miss a review.

How to create NPS Surveys

Drag & Drop

Simply select the Score field and add it to your form. You can start from scratch or from a ready-to-go template, and make it your own.

Share your form

Add your survey to a pop-up button, web page, email message, and more! Reach your audience wherever they are.

Track NPS

Automatically receive the results to your email or check into your account to download your Form reports and NPS results.

NPS Survey templates

See All Templates →

How MightyForms improves NPS Surveys:

More leads Icon - Mightyforms

Fields Mapping

You can manage your payment submissions with MightyForms native database or set up a mapping between form fields and system fields in Stripe and run your processes there.

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Abandoned Form Recovery

Whether your clients need to save & resume their submission later, or if they abandon your form, you can send an auto-notification inviting them back. Send a personalized gentle reminder or even a discount.

Form Analytics

Our reporting system will show you statistics from your users and for every step of your form, highlight problem fields, and make sure your conversion rate increases.

Autoresponder

Automatically send out PDF quotes or receipts after each form submission. Email & SMS notifications can be set up to include submitted data and notify yourself, your team, and your clients.

Why start with MightyForms

It’s powerful

MightyForms has a lot of useful features and integrations to empower your workflows.

It’s secure

We at MightyForms don’t record or store sensitive payment data from your submissions.

It’s trendy

You can customize your order form to look cozy and fittable to you brand styling in few clicks.

What others say

Growth experts use MightyForms
to get that unfair advantage for their business

MightyForms is a leader in Online Form Builder on G2MightyForms is a leader in Small-Business Survey on G2Users love MightyForms on G2
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George G

Manager

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Nov 09, 2020

"Streamlined approach to form building and optimization"

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Zapier & Integromat Certified Expert

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Nov 04, 2020

"Fantastic, easy to use form builder with all the layout a input features you need!"

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Small-Business

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Nov 18, 2020

"Onboarding of new prospects to relevant departments using conditional logic, resulted in a 90% reduction in employee time usage."

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CEO & Founder

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Nov 09, 2020

"Most dynamic intelligent form builder on the market"

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Small-Business

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Small-Business

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Nov 13, 2020

"Stripe Integration is awesome. There are no other products that work this well. Great form for accepting Stripe payments through the website."

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Scott O

Customer Experience Manager

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Nov 05, 2020

"Quick and easy!"

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Nov 05, 2020

"It is incredibly easy to build a powerful, modern and mobile-ready Form with a lot of Options, Icons and Tools to choose from."

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